Troubleshooting

Troubleshooting

Use this checklist when something goes wrong while connecting to or using the Xweather MCP Server.

Authentication failures

SymptomLikely causeFix
401 UnauthorizedMissing/blank API key or copied without the underscore.Reissue the key from the dashboard and reconnect the agent.
403 ForbiddenAccount lacks MCP scope or app disabled.Confirm subscription level, re-enable the app, or contact support.

Rate limiting

StatusDescriptionMitigation
429 Too Many RequestsBurst of concurrent tool calls exceeded plan allowance.Add exponential backoff, queue requests, or request a higher tier.

Tool availability

  • “No tools available” error: Check for conflicting filters. Remove exclude_tags/include_tools that hide everything, or confirm the agent’s allowed_tools list is not empty.
  • Grey connector icon: The client cannot reach the MCP endpoint. Verify the URL, network VPN rules, and that your machine trusts Xweather certificates.

Response quality

  • Tighten prompts to specify timeframe, units, or required outputs (table, chart description, warning level).
  • Log tool inputs/outputs and share examples with the docs team if the model misuses parameters.

Still stuck?